HAWORTH—With a winter storm expected to bring heavy snow across New Jersey today, Veolia is prepared to maintain safe and reliable water and wastewater service for the 1.1 million residents and businesses it serves statewide. The company has activated its cold weather and storm response protocols and is closely monitoring conditions.
“We have crews and resources ready to respond quickly and safely to any service impacts,” said
Alan Weland, president of Veolia’s operations in New Jersey, in a statement shared with Pascack Press on Sunday, Feb. 22. “We’ve taken proactive steps to ensure our systems remain operational and our customers continue to receive uninterrupted service during this weather event.”
Ahead of the storm, which is expected to bring damaging winds and possible power outages, Veolia has moved the Haworth Water Treatment Plant to backup generator power, saying this ensures continued service to customers. The company has also readied backup power, fuel and essential supplies at its other treatment facilities.
In addition, Veolia says it has:
- Placed field crews and operations staff on heightened readiness
- Prepared treatment plants, pump stations and other critical facilities for winter conditions
- Coordinated with local and state emergency officials
Veolia encourages customers to be weather-ready by checking their personal emergency preparedness plans and making sure they have ample emergency supplies such as flashlights, batteries and nonperishable food. Additional emergency preparedness tips are available at ready.gov.
The company reminds customers to take simple steps to help prevent frozen pipes: Insulate exposed pipes in basements, crawl spaces, garages and exterior walls; seal air leaks near pipes; and keep cabinet doors open to allow warm air to circulate. During extreme cold, allowing a small, steady drip from faucets can also help reduce the risk of freezing.
Once the storm has passed, Veolia asks customers to help keep fire hydrants clear of snow and ice in case they are needed to fight a fire.
Customers experiencing service issues or with questions can contact Veolia’s customer service line at 800-422-5987 or visit mywater.veolia.us for updates and information.
— Via Debra Vial, Veolia’s director of communications and community relations